2-lines no VM

[sigipa]

Hi,

I've got a situation where the customer has 2 main lines. The telco is providing rollover. They want them to ring 5 times and then go to a canned message with no forwarding or VM. They then have 2 private lines for each manager. The telco also provides rollover for each pair. They want each of those lines to go to the manager's VM if no answer. How can this be done?

Equip. 0x32 MICS Flash 2

Thanks in advance,
-S

 

[commsguy]

Now if I am following you correctly, the managers lines will ring directly to their set. In that case just have their forward NA set to the VM extension.

I am assuming that those lines are appearing on the manager's sets only.

commsguy

http://www.convetech.com

 

[curlycord]

2 rollover lines on 2 mangers phones?
If so setup table 2 and have a greeting saying to leave a message for manger 1 press * 225 or to leave a message for manager 2 press * 226.
Or even use CCR tree 2 and have them press 1 or 2 (easier for caller).
Last have it AA and CCR...for manager 1 press 1 ....set rings at mangers phone and if no answer after 5 rings(in capabilities) go to mailbox for that manager.

Not sure if I read what you want right but hope this helps.

http://www.spoctel.com

Private email: sbwdaddy@yahoo.ca​