2 IP Schemes, Single Network, Unable to Open Files...

[greatfish]

Hi folks,
I have a situation where files will not open as read only, when someone else has the file open.

We have two offices, office #1 has an IP scheme of 10.x.x.x and office #2 has an IP scheme of 172.x.x.x. These two offices are connected over a bonded T1 direct loop. We have file servers for each office, with the respective IP scheme.

The problem is, that when someone in office #1 opens a file off of the server in office #2, nobody in office #2 can open the file, not even as Read Only. The displayed error message is regarding permissions, however permissions on all servers are setup exactly the same.

The above example is the only way I can get this issue to repeat itself. If office #2 has a file open on either server, office #1 has no problem getting a read only version open. If someone in office #1 has a file from the server in office #1 open, office #2 is able to open the file read only.

We run:
Windows XP Pro SP2
Windows Server 2003 R2 Ent. SP2

If you have ever come across an issue like this before, or even feel this isn't an IP issue as much as perhaps a Microsoft issue, please let me know your thoughts. And if you need additional information, let me know.

Thanks,

 

[brianinms]

I doubt it has anything to do with ip addresses. Are both servers on the same domain and users at both locations members of said domain?

 

[greatfish]

Yes, all servers and users are part of the same domain.