thread940-1700991
I have the same kind of set up, though I go from Voice Question to Whisper. However, we have noticed that if nobody is at their desk as now with all being home, that the system is sending 2 emails. This only happens if nobody presses 1 to accept or 2 to reject. If nothing is pressed the caller is receiving 2 emails. One is the announcement and the second the actual voicemail if one is left. How can we stop the announcement email from coming though?
I have the same kind of set up, though I go from Voice Question to Whisper. However, we have noticed that if nobody is at their desk as now with all being home, that the system is sending 2 emails. This only happens if nobody presses 1 to accept or 2 to reject. If nothing is pressed the caller is receiving 2 emails. One is the announcement and the second the actual voicemail if one is left. How can we stop the announcement email from coming though?