2 different operators from AA 1

[hawks]

Just had a customer ask if there is a way to have a day and night operator extension from AA be different? This is 2 MICS’s tied together with MCDN and Centralized voicemail. Everything works perfect except now they would like for the Day Time attendant to be ext: 111 in system A. Then when the Night Time Greeting plays they want ext: 222 in system B to be the Attendant when 0 is pushed. I know I could just forward 111 to the other extension but they want it to be Automatic. Has anyone ever done this?

 

[Deweyhumbolt]

This is weak, but I'm taking it needs to be automatic to heart. Leave the Site A operator as 0. I don't know how many paths you have, hopefully none. Build Path 1 to go to Site B operator. Then your night greeting just relates the change, "For an operator, plz press one.

 

[RikRodgers]

Attendant is still just a single setting per table, and you can't set a different table for night mode.

The easiest way to do this is to f4 the 0 set to the night attendant, as you've already said.

If the customer is fixed on using 0 for the attendant, they'll have to press a button at night. (cfwd, 111)

 

[hawks]

Thanks for the input. I'll let them know their options, if I come up with anything else I'll let you know.

 

[RikRodgers]

If anyone can come up with an original workaround, you can.

If you do, I'll post you a star, and some $$$$$.

 

[FoneZone]

I DID SOMETHING LIKE THIS SEVERAL YEARS AG. TRICKED SYSTEM USING AN ATA AS OPERATOR EXT AS CO LINE. SET AUTO NITE SCHEDULE TO RING LINE TO OTHER SET. GOOD LUCK!

 

[RikRodgers]

FoneZone- You've gotta love analog. The only disadvantage is you'll lose CLID on that night set. Good option, though.