2 Aloha issues 6.5.56

[AlohaRoss]

issue one.
They have e-card. Can query gc from any of the 7 FOH computers, but terms 6 and 7 always decline cards
Here is the error in debout.
Nov 04, 11:04:12, [2760], [INFO],,"WARNING! Received ECARD exception for 3, VBO Error
NUMBER: -2147023504
SOURCE:
Description:
I have tried a fresh install of Aloha on the FOH on those terms with no luck.

Issue two. Instead of the word "TAX" on FOH is is listed as G.P.T. Where would the setting be to change the word tax.

AlohaRoss

http://www.needalohahelp.com

 

[AlohaRoss]

Update to issue 2. Found in Newdata and Data
USERMSGS.INI had 5282=G.S.T
Changed to TAX and fixed issue

AlohaRoss

http://www.needalohahelp.com

 

[sheerdyn]

issue one sounds like it's a enterprise issue. i would open a ticket with aloha insight. 800-792-5642. sounds like the gc software on those two terminals need to be recached.

 

[AlohaRoss]

Thanks. I opened a ticket yesterday. 24 hours later and still waiting.

AlohaRoss

http://www.needalohahelp.com