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2 ACS systems in 1 location
- Thread starter mmico
- Start date
TouchToneTommy
Vendor
Take a couple of extensions from system A, remove their line assignments, run them into the CO ports of system B. Do vice-versa from B to A.
Pick up the "line" on a system to get Intercom from the other system, dial an extension number directly.
Put those two extensions into a hunt group, and you can transfer calls to the group, which will ring in on the CO port at the other side. If they have an auto attendant answer it, you can dial the extension number for the caller before disconnecting.
Pick up the "line" on a system to get Intercom from the other system, dial an extension number directly.
Put those two extensions into a hunt group, and you can transfer calls to the group, which will ring in on the CO port at the other side. If they have an auto attendant answer it, you can dial the extension number for the caller before disconnecting.
After doing what TTT said above,
from your phone you could dial 8LLXX, (LL= line number)(XX=ext number on other system) This would allow you to assign the lines to buttons which do not appear on the exts physical buttons. If you do not have enough buttons.
You could probably also assign the lines to a pool button, and select the line/s in that way, then dial the ext number on the other system.
Make sure to remove the exts from calling groups used for paging, or pages will probably ring in on the other systems lines.
After selecting the line/s you basicly have off hook on intercom on the other system, so any code, you can dial from off hook to intercom on the other system will work. For instance, you could dial a calling group, page, select a specific line on the other system 8LL, dial 9 for outside call, so consider restricting outside calls on the exts you use to run to co/line ports on the other system.
I do not know if there is an intercom code to select a pool group or not, if so, you may be able to create speed dials to select a pool, then call an ext on the other system, or even program a button to do so.
You should be able to test all of this on one system, if you assign say X11 auto line selection to intercom, plug a single pair line cord from line 3 to X11. You can then select line3 from X10 and test how it reacts to different inputs. That response to input should be the same as any response if it was connected to another system.
Do not forget selector code transfers from one AA to an ext that rings at the other systems co line, or even transfering to an ext with outside call forwarding that grabs one of the lines on the system that gets intercom on the other, and dials the ext # instead of an outside telphone number. (This is an R7 ACS feature I believe, and is basicly a conference to an outside line accomplished by a speed dial in the system designating the number to call on the line selected to conference to)
You could also answer a call hit conference, select the line that gets intercom on the other system, dial ext #, then press conference again.
I am not sure how all these interactions would work without testing it, but play with it a bit after you get them connected, and do not say how things will function until you test them.
Sounds like fun on time and materials.
Touch Tone Tommy may have done this on the partner before, I have not, I have done it on dry pairs from the telco between two Toshiba systems a few times before. Speed dials did accomplish many functions in that case, I am not sure how the interactions would go on the Partner ACS though. I think the partner speed dials would select a line as in 8LLXX, but I thik it also sends the 8LL DTMF out after slecting the line, so that may mess up the dialing of an ext on the other system. You will have to play with it.
Let us know how it goes.
You do not always get what you pay for, but you never get what you do not pay for.
from your phone you could dial 8LLXX, (LL= line number)(XX=ext number on other system) This would allow you to assign the lines to buttons which do not appear on the exts physical buttons. If you do not have enough buttons.
You could probably also assign the lines to a pool button, and select the line/s in that way, then dial the ext number on the other system.
Make sure to remove the exts from calling groups used for paging, or pages will probably ring in on the other systems lines.
After selecting the line/s you basicly have off hook on intercom on the other system, so any code, you can dial from off hook to intercom on the other system will work. For instance, you could dial a calling group, page, select a specific line on the other system 8LL, dial 9 for outside call, so consider restricting outside calls on the exts you use to run to co/line ports on the other system.
I do not know if there is an intercom code to select a pool group or not, if so, you may be able to create speed dials to select a pool, then call an ext on the other system, or even program a button to do so.
You should be able to test all of this on one system, if you assign say X11 auto line selection to intercom, plug a single pair line cord from line 3 to X11. You can then select line3 from X10 and test how it reacts to different inputs. That response to input should be the same as any response if it was connected to another system.
Do not forget selector code transfers from one AA to an ext that rings at the other systems co line, or even transfering to an ext with outside call forwarding that grabs one of the lines on the system that gets intercom on the other, and dials the ext # instead of an outside telphone number. (This is an R7 ACS feature I believe, and is basicly a conference to an outside line accomplished by a speed dial in the system designating the number to call on the line selected to conference to)
You could also answer a call hit conference, select the line that gets intercom on the other system, dial ext #, then press conference again.
I am not sure how all these interactions would work without testing it, but play with it a bit after you get them connected, and do not say how things will function until you test them.
Sounds like fun on time and materials.
Touch Tone Tommy may have done this on the partner before, I have not, I have done it on dry pairs from the telco between two Toshiba systems a few times before. Speed dials did accomplish many functions in that case, I am not sure how the interactions would go on the Partner ACS though. I think the partner speed dials would select a line as in 8LLXX, but I thik it also sends the 8LL DTMF out after slecting the line, so that may mess up the dialing of an ext on the other system. You will have to play with it.
Let us know how it goes.
You do not always get what you pay for, but you never get what you do not pay for.
- Thread starter
- #5
Desribe what you did, and what results you got. That would help to figure out what you did, and why it did not work.
Remember, when you grab the line connected to an ext port on the other system, you are acting as if you are on an anlolog phone on the other system.
When you call an ext on one system that is connected to a co line port on the other system, it is as if you are another incoming call coming into the second system.
Treat and program the systems to handle these incoming calls, and outgoing calls to give the output which the other system is looking for.
You will probably have to play with it a bit to get it down.
You do not always get what you pay for, but you never get what you do not pay for.
Remember, when you grab the line connected to an ext port on the other system, you are acting as if you are on an anlolog phone on the other system.
When you call an ext on one system that is connected to a co line port on the other system, it is as if you are another incoming call coming into the second system.
Treat and program the systems to handle these incoming calls, and outgoing calls to give the output which the other system is looking for.
You will probably have to play with it a bit to get it down.
You do not always get what you pay for, but you never get what you do not pay for.
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