2.5 to 4.0 upgrade...will this work? 1

[Pats14]

I have been tasked to upgrade a Enterprise Edge BCM to 4.0. This machine has been ugraded to 2.5 previously. I received new double density cards and a new expansion cabinet. I also received a preloaded 4.0 HDD as well as a 3.7 to 4.0 upgrade tool. I have never ugraded something so old to 4.0, so I am nervous. I was told that all that needed to be done was to plop the HDD in and let it upgrade everything including the MSC and PEC cards. I was also told that I would keep my telephony programming. Is this so? Also, is there a way to get export voicemails on the 2.5?

Thanks for any help,

Pats14

 

[SupportDude]

All is true about the HDD replacement upgrade.
Sometimes you have to force the core upload to happen, but installing the latest Core patch will force it.
I think you probably received an upgrade keycode, not a tool. You will need to input the keycode to restore/convert all of your existing keycodes to the 4.0 format.

The only way to export voicemails is by using Unified/Desktop Messaging.

-SD-

http://www.mysupportguy.net

 

[Pats14]

Good stuff to know, but i hope I dont see any more EEdges anytime soon.

 

[SupportDude]

Me too!
Worked on an EE 2.01 today.
Forgot how painful it was to dial into those dogs!

-SD-

http://www.mysupportguy.net

 

[Pats14]

The HDD install went well, but like you said the core upload failed...and no patch would revive it. I had to erase all telephony data AND force a MSC download to get my MSC up...it was a bad night, but that was mostly because I found out that these guys LOVED set relocation, meaning I had to go to every set and change the DN manually, that was faster than programming them all at once.

 

[SupportDude]

Terrible news!
I think set relocation should be abolished.
Useless feature that just causes problems!

-SD-

http://www.mysupportguy.net