2.4 GHZ Phones Ring Every 15 Minutes???? 2

[Dustinn3]

I recently purchased several 2.4 GHZ phones and headsets. All of them are on analog ports on a Definity G3SI V5. They all ring one ring every 15 minutes. Is there anything in the switch that could cause this? Our phones are spread out across 4 floors in a rather large building so I don't know what could be causing interference. Thanks!

 

[Jimcs]

turn off the testing on the analog port an this will stop

 

[ncphoneman]

You might try turning off the "TESTS" option on each stations programing page. We have had similar issues on some of our analog devices & this was the answer.

Let me know if this works.

 

[Dustinn3]

Thanks for the help guys! That appears to have fixed the problem on my analog ports. I forgot that I have a 2.4 GHZ headset on a 7406D that does the same thing. Any suggestions for it? Thanks!

 

[rstockton]

I've had this issue for about 12 months. The person w/the phone just got used to it. I'd replaced phones, moved it to another location, changed channels, changed ports...changing TESTS to "n" did the trick.

Nice post. Thanks much.

 

[Dustinn3]

I called support and they said it's a problem with the headset picking up the test signal from the switch. I was told there's no way to turn that off on a digital set. So don't purchase any GNNETCOM 2.4ghz wireless headsets for digital sets if you don't want to listen to the ring every fifteen minutes.