2.1.35 alog phones not ringing

[RafaB]

Has anyone else seen this.

Essentially random extensions just stop ringing, phone manager pops and the phone operates if you pick it up.

This has only occurred on site since upgrade to 3.1.35.

Any help appreciated.

 

[intrigrant]

Disable Caller Display on the alog sets

 

[JeSTeROCK]

Even on extensions that have caller id phones ?

 

[CiCiNL]

Try downgrading the analog module(s) to 4.1(27) as the Tech Bulletin on GA 3.0 states.

 

[intrigrant]

It is a recognized bug and it will be fixed sometimes.
Maybe there is a fixbuild already available but you will only get this if this has been reported to Avaya by a reseller.

In the mean time i would prefer to switch off caller display on all phones rather then using "old" software not meant for this release.
You could possibly introduce other problems with it while solving this problem.

 

[dencom]

just got word from avaya that a fix will be included in the next maintenance release.

Arnoud