I upgraded my 412 unit yesterday from 2.0(16) and all went well, however there are two differnces that have been noticed.
1. The Calling Name on the display only shows 20 characters e.g. If StaffMember1 is calling StaffMember2 it shows as "StaffMe>StaffMember2" I reset the control unit along with all 3 DT units but this did not correct the problem.
2. When calling a user with NO CALLS active the user now receives a busy tone with the extension number with NU displayed this used to display "Calls on Divert".
I am not so fussed about point 2 but point 1 is a little anoying!
Can any one tell me if they have noticed the same differences and if you know any fixes.
1. The Calling Name on the display only shows 20 characters e.g. If StaffMember1 is calling StaffMember2 it shows as "StaffMe>StaffMember2" I reset the control unit along with all 3 DT units but this did not correct the problem.
2. When calling a user with NO CALLS active the user now receives a busy tone with the extension number with NU displayed this used to display "Calls on Divert".
I am not so fussed about point 2 but point 1 is a little anoying!
Can any one tell me if they have noticed the same differences and if you know any fixes.