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2.1(24)
- Thread starter raknas
- Start date
IP Office 2.1(24) Resolved Field Issues
The following field issues have been addressed in the IP Office 2.1(24) software:
• For the locale CHS, we have reduced the required sampling size for
disconnect tones within the ATM module so that the disconnect tone is more
reliably detected.
• R2 Signalling problems in China have been resolved.
• The comma (“,”) has been removed from the Called Party Number within
CDCall Messages for correct delta server operation.
• A problem with the listen only mode for IP Phone power conference users has
been resolved.
• Overflow Groups now operate correctly when Queuing is enabled.
• IP Phone Paging can no longer cause the system to reboot.
• Using IP Phones and TAPI to make and receive calls can no longer cause
certain calls to be disconnected.
• When using the PhoneManager Pro application the “ring back” feature did not
always work, this has been corrected.
• Transfers initiated by Phone Manager Pro now release VCM channels
correctly.
• The IP Office now performs a check to make sure that more than 2 free
conference channels are available when creating a conference.
• Call forwarding now works correctly when used in conjunction with forced
account code.
• Assisted transfer via voicemail pro now correctly dials external numbers.
• Incoming calls on an analogue module that are picked up on a remote site are
now processed correctly.
• Pulse Dialling over analogue trunks has been fixed for Russia.
• Message Waiting Indication Lamp fixed on Pot phones for Italy.
• The configuration now keeps track of remote information on configuration
merges so that DSS settings can be retained in the event that a remote user
disappears.
• It is now possible for digits that are part of an ‘x’ or ‘N’ shortcode entry (for
pattern matching) to be part of the ‘N’ for the output number.
For example:
ShortCode=0xxxx39N;
Number=0N
If the dialled number was 01707392200 then the value of ‘N' would
become 1707392200
• The system will not now reboot when decoding a capability table entry which
had no capability field.
• The WAN3 unit can no longer cause watchdog timeouts to occur resulting in
the unit rebooting.
• IP Phone and power conferencing issues have been resolved.
• The 44xx series of phones now work similarly to the other digital phones
when updating the date & Time. The date and time is now updated when a
user uses the handset (so that the display is refreshed), as well as after a
24hr period of time.
• DS modules now display “Euro font” characters correctly.
• The internally generated tone length has been increased for the 64xx series
phones to enhance hands free operation.
• DS Module reset issues have been addressed.
• When using the 2420 phone in Call Centre mode, only the “Diamond
Highlighting” method is now used.
• SNMP, “ipoGenEntityChangeEvent” traps are no longer issued spuriously for
an IP Office unit's expansion ports that have never had an expansion module
connected to them as far as the configuration is concerned.
• Issue with the transmission of Fax over IP over a Frame Relay connection
have now been resolved.
• The WAN3 unit will not now reboot under heavy PPP load if the QoS setting
is unchecked.
• An issue with the T1 DNIS “Incoming Routing Digits” when the “stars” format
is being sent by the CO has been resolved.
• The number of NAT connections has been limited to the same IP/Port
combination to protect from certain viruses.
• SNMP enhancements have been made to allow address resolution for trap
destinations to occur and warmStart/coldStart traps to get out successfully.
• TFTP, the IP Office will not now reboot if a filename was requested that was
more than 80 characters in length.
• RIP-2 Multicast packets are not now ignored by IP Office units.
• The IP401 will now correctly output its routing table to the System Monitor
Application.
• Fix for “Calls stuck in Queue”. An issue has been resolved where if a Queue
node was configured with a transfer action and the outside caller hung up at a
certain point the call did not clear correctly, and all subsequent calls remained
in the Queue.
• When the system locale of ENZ is being used, voicemail now removes 5
seconds of tone, instead of the previous default setting of 7 seconds.
• We have now prefixed the SysMon VoiceMail print messages with “VMAIL” so
they are more easily distinguishable.
• It is now possible to use account codes when transferring calls.
• The Whisper action in VoiceMail Pro will now transfer calls correctly.
• Ringing will now be heard when using a 46xx phone dialling from the
PhoneManager Directory, even if the handset is picked up before an alerting
message has been received.
• A memory leak has been identified and resolved.
VoiceMail Pro 2.1(10) Resolved Field Issues
The following field issues have been addressed in the VoiceMail Pro 2.1(10)
software:
• VoiceMail can now forward messages to VPIM users on a remote site
• Using Chinese prompts the correct time will now be played back to the user.
• Using Chinese prompts the correct number of new messages will be played
to the user.
• When using VoiceMail in INTUITY mode and using Danish prompts a
German prompt was incorrectly played. When the call was answered by
voicemail the initial "Your call has been answered by IP Office" prompt was
correctly played in Danish, but was followed by "Press 6" played in German.
This has now been resolved.
• Using an English operating system with the locales set to Chinese PRC and
the language settings set to simplified Chinese as the default, VBScript will
now be translated.
• When recording a .wav file entry as an entry prompt for a menu, once the file
had been saved if you left the entry prompt tab and then re-visited the same
entry prompt tab the greeting will not now disappear.
• When announcing the date using Chinese prompts, the date is now
announced in the correct order.
• When announcing the time using Chinese prompts, if the time is on the hour,
for example 14:00, the time will now play correctly.
• When playing the greeting “you have one… old or saved… message” prompt
the correct wav file will now be played.
• Remotely accessing the play configuration menu could cause the VoiceMail
server service to stop, this has been resolved.
• When accessing the Play Configuration menu, 3 incorrect password attempts
would cause the VoiceMail Service to Stop. This has been resolved.
• Several issues have been fixed that caused the VoiceMail Pro Service to stop
unexpectedly.
• Using VPIM could cause the VoiceMail server to go into a loop when trying to
access a mailbox that did not exist, this has been resolved.
SoftConsole 2.1(7) Resolved Field Issues
The following field issue has been addressed in the SoftConsole 2.1(7) software:-
• Calls returning from ‘hold against busy’ are not now returned as new calls
PhoneManager 2.1(8) Resolved Field Issues
The following field issues have been addressed in the PhoneManager 2.1(8)
software:-
• Calling party name is not now lost when PhoneManager is used to place calls
into a conference.
• Users are not now disabled from a group when PhoneManager preferences
are edited.
• PhoneManager Pro in IP mode will now display the account code dialog box if
an account code is not entered for an external call.
• The first character entered in the PBX IP address field is not now displayed
several seconds after it has been entered.
• Forwarding options set via Manager or by the handset are now correctly
represented on Phonemanager.
The following field issues have been addressed in the IP Office 2.1(24) software:
• For the locale CHS, we have reduced the required sampling size for
disconnect tones within the ATM module so that the disconnect tone is more
reliably detected.
• R2 Signalling problems in China have been resolved.
• The comma (“,”) has been removed from the Called Party Number within
CDCall Messages for correct delta server operation.
• A problem with the listen only mode for IP Phone power conference users has
been resolved.
• Overflow Groups now operate correctly when Queuing is enabled.
• IP Phone Paging can no longer cause the system to reboot.
• Using IP Phones and TAPI to make and receive calls can no longer cause
certain calls to be disconnected.
• When using the PhoneManager Pro application the “ring back” feature did not
always work, this has been corrected.
• Transfers initiated by Phone Manager Pro now release VCM channels
correctly.
• The IP Office now performs a check to make sure that more than 2 free
conference channels are available when creating a conference.
• Call forwarding now works correctly when used in conjunction with forced
account code.
• Assisted transfer via voicemail pro now correctly dials external numbers.
• Incoming calls on an analogue module that are picked up on a remote site are
now processed correctly.
• Pulse Dialling over analogue trunks has been fixed for Russia.
• Message Waiting Indication Lamp fixed on Pot phones for Italy.
• The configuration now keeps track of remote information on configuration
merges so that DSS settings can be retained in the event that a remote user
disappears.
• It is now possible for digits that are part of an ‘x’ or ‘N’ shortcode entry (for
pattern matching) to be part of the ‘N’ for the output number.
For example:
ShortCode=0xxxx39N;
Number=0N
If the dialled number was 01707392200 then the value of ‘N' would
become 1707392200
• The system will not now reboot when decoding a capability table entry which
had no capability field.
• The WAN3 unit can no longer cause watchdog timeouts to occur resulting in
the unit rebooting.
• IP Phone and power conferencing issues have been resolved.
• The 44xx series of phones now work similarly to the other digital phones
when updating the date & Time. The date and time is now updated when a
user uses the handset (so that the display is refreshed), as well as after a
24hr period of time.
• DS modules now display “Euro font” characters correctly.
• The internally generated tone length has been increased for the 64xx series
phones to enhance hands free operation.
• DS Module reset issues have been addressed.
• When using the 2420 phone in Call Centre mode, only the “Diamond
Highlighting” method is now used.
• SNMP, “ipoGenEntityChangeEvent” traps are no longer issued spuriously for
an IP Office unit's expansion ports that have never had an expansion module
connected to them as far as the configuration is concerned.
• Issue with the transmission of Fax over IP over a Frame Relay connection
have now been resolved.
• The WAN3 unit will not now reboot under heavy PPP load if the QoS setting
is unchecked.
• An issue with the T1 DNIS “Incoming Routing Digits” when the “stars” format
is being sent by the CO has been resolved.
• The number of NAT connections has been limited to the same IP/Port
combination to protect from certain viruses.
• SNMP enhancements have been made to allow address resolution for trap
destinations to occur and warmStart/coldStart traps to get out successfully.
• TFTP, the IP Office will not now reboot if a filename was requested that was
more than 80 characters in length.
• RIP-2 Multicast packets are not now ignored by IP Office units.
• The IP401 will now correctly output its routing table to the System Monitor
Application.
• Fix for “Calls stuck in Queue”. An issue has been resolved where if a Queue
node was configured with a transfer action and the outside caller hung up at a
certain point the call did not clear correctly, and all subsequent calls remained
in the Queue.
• When the system locale of ENZ is being used, voicemail now removes 5
seconds of tone, instead of the previous default setting of 7 seconds.
• We have now prefixed the SysMon VoiceMail print messages with “VMAIL” so
they are more easily distinguishable.
• It is now possible to use account codes when transferring calls.
• The Whisper action in VoiceMail Pro will now transfer calls correctly.
• Ringing will now be heard when using a 46xx phone dialling from the
PhoneManager Directory, even if the handset is picked up before an alerting
message has been received.
• A memory leak has been identified and resolved.
VoiceMail Pro 2.1(10) Resolved Field Issues
The following field issues have been addressed in the VoiceMail Pro 2.1(10)
software:
• VoiceMail can now forward messages to VPIM users on a remote site
• Using Chinese prompts the correct time will now be played back to the user.
• Using Chinese prompts the correct number of new messages will be played
to the user.
• When using VoiceMail in INTUITY mode and using Danish prompts a
German prompt was incorrectly played. When the call was answered by
voicemail the initial "Your call has been answered by IP Office" prompt was
correctly played in Danish, but was followed by "Press 6" played in German.
This has now been resolved.
• Using an English operating system with the locales set to Chinese PRC and
the language settings set to simplified Chinese as the default, VBScript will
now be translated.
• When recording a .wav file entry as an entry prompt for a menu, once the file
had been saved if you left the entry prompt tab and then re-visited the same
entry prompt tab the greeting will not now disappear.
• When announcing the date using Chinese prompts, the date is now
announced in the correct order.
• When announcing the time using Chinese prompts, if the time is on the hour,
for example 14:00, the time will now play correctly.
• When playing the greeting “you have one… old or saved… message” prompt
the correct wav file will now be played.
• Remotely accessing the play configuration menu could cause the VoiceMail
server service to stop, this has been resolved.
• When accessing the Play Configuration menu, 3 incorrect password attempts
would cause the VoiceMail Service to Stop. This has been resolved.
• Several issues have been fixed that caused the VoiceMail Pro Service to stop
unexpectedly.
• Using VPIM could cause the VoiceMail server to go into a loop when trying to
access a mailbox that did not exist, this has been resolved.
SoftConsole 2.1(7) Resolved Field Issues
The following field issue has been addressed in the SoftConsole 2.1(7) software:-
• Calls returning from ‘hold against busy’ are not now returned as new calls
PhoneManager 2.1(8) Resolved Field Issues
The following field issues have been addressed in the PhoneManager 2.1(8)
software:-
• Calling party name is not now lost when PhoneManager is used to place calls
into a conference.
• Users are not now disabled from a group when PhoneManager preferences
are edited.
• PhoneManager Pro in IP mode will now display the account code dialog box if
an account code is not entered for an external call.
• The first character entered in the PBX IP address field is not now displayed
several seconds after it has been entered.
• Forwarding options set via Manager or by the handset are now correctly
represented on Phonemanager.
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