1XP Notification

[davea2]

Hi

We have a customer who is unable to check the box for Enable IM Desktop Notifications, as it's greyed out on all machines
We have a system here on exactly the same version and we are using the same version of Chrome and we can tick our box OK on all machines.

Does anyone have any idea? Is this a site network/PC Firewall type issue?

Many thanks!

 

[IPOLackey]

Possibly a policy blocking it. Check that the browser has permissions for notifications.

To add the portal to the browser permissions:
1. In the browser, type chrome://chrome/settings/contentExceptions#notifications.

2. Select the IP address of the one-X Portal domain. For example,

http://148.147.206.147:8080.

3. Click on the X located at the right end in for the selected row.

4. Click OK.