1st post: need to retrieve CEO's mail from last week?

[corprintdan]

Greetings, this is myy 1st post:
I need to retrieve CEO's mail from last week?
I am a newbie with Exchange and it is not clear how to find messages/attchments that were alaredy sent???
I have looked through the Exchange Admin (mailboxes/private information store...)and can not seem to locate where the email is stored?

Can anyone please help?
Thanks,
Dan

 

[godcom]

Are these emails that have been deleted? If so, then in your mail client highlight 'Deleted Items' and then click on tools and recover deleted items.

If not, can you give me some more info.

 

[corprintdan]

Thanks godcom for replying.
The messages are still on the server and have not been deleted.
I have tried very hard to find out how to view someone's mail that is still on the Exchange 5.5 server to no avail.
I have looked at most of the Exchange admin and could not see a logical way to find an email/attachment that was sent last week.

Thanks,
Dan

 

[godcom]

You cannot get to messages from exchange as such. You need to log onto his mailbox and get them from there. Is the users mailbox still active or has been deleted?

 

[corprintdan]

yes, his mailbox is still active and nothng has been deleted. I do not think any type of logging has been activated.

Dan

 

[bigdog92]

what he was trying to say is this:

Go to the user's computer and open outlook. then clikc on tools --> recover deleted items

That should get you what you need.

 

[Alshrim]

What you do is this:

If all you wish to do is get a view of his mail - then make yourself the owner of his mailbox. Add your domain account as its owner.

Once this is done... shut down your Outlook client. go to your outlook profile (Mail Icon in Control Panel), go into the Advanced tab - in the mailboxes section - add his mailbox to your profile.

When you restart your outlook - his mailbox will be an object in your view that you can expand and view.

Now if you are not authorized to view what's in there.. someone will be - you make them the owner of the mailbox and repeat on their outlook what i have stated above - and "Bob's yer uncle"

I hope I got your issue correct.

Cheers,

Alshrim
System Administrator
MCSE, MCP+Internet

 

[Alshrim]

Or - subsequent - and what may be a little easier... Go to the CEO's machine -as BigDog has suggested.. and search sent-items for the attachment... It may return what you're looking for...

But there is no way to view mail from the server -- it's all encrypted in the databases.

Alshrim
System Administrator
MCSE, MCP+Internet

 

[corprintdan]

Ah yes, now we are getting somewhere!
Thanks BigDog and Alshrim.
If it was as easy as just going to the CEO's machine and looking it for it I would have done that in a heartbeat nu he and his laptop were off site!

As Alshirim stated:
"If all you wish to do is get a view of his mail - then make yourself the owner of his mailbox. Add your domain account as its owner."

That seems like the way to do it!
Thank you!
Dan

 

[tahoe2]

Also, you could log in as administrator, open Outlook and make sure the settings are to always prompt for a profile, then just create a new profile with the ceo's mailbox. that way you don't have to take ownership and you have complete access.

Hope this helps,
Corie