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1616 issue

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DigitelD

DigitelD

Vendor
Mar 21, 2006
2,014
US
Customer has an IP500 v2 vs7.0(5). The main phone is a 1616 with a sidecar. When this system was first installed the phone and the sidecar lit up like strobe lights. We replaced the phone and all was well until today. Now they are doing the very same thing. We are using ADTRAN PoE switches. Has anyone seen this issue?

SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP
 
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Turned out to be a problem with the local power. It was plugged into the same outlet as the first phone. They noticed a problem and got it resolved.

SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP
 
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