rustytelco
IS-IT--Management
Has anyone had this and find what causes this?
We are having a random issue of Static/Power hum occurring that the user hears but the caller does not. The only way to clear is by unplugging the phone to re-booting.
It has not occured on any of the other model IP phones we have.
We have S8500 with 2 450 gateways and on remote S8300 with 350 gateway. They have all have the latest updates and have Extreme POE switches with the latest updates. The phones are either one firmware update behind or latest once it is re-booted. We have approx (130) 1616 IP phone.
We are having a random issue of Static/Power hum occurring that the user hears but the caller does not. The only way to clear is by unplugging the phone to re-booting.
It has not occured on any of the other model IP phones we have.
We have S8500 with 2 450 gateways and on remote S8300 with 350 gateway. They have all have the latest updates and have Extreme POE switches with the latest updates. The phones are either one firmware update behind or latest once it is re-booted. We have approx (130) 1616 IP phone.