1608 phone does not show missed call after forward on no answer and busy

[Prashant Dhonde]

IP office with 1608 phones is enabled with forward on No answer and Busy. When the call comes to 1608 and forwarded to other extension after No answer.
1608 does not show as missed call for forwarded call and the user does not come to know whose call missed which was forwarded

 

[derfloh]

You can enable this under system - call log

IP Office remote service

https://www.fwilke.com/home

Fixed price SIP trunk configuration:

https://www.fwilke.com/en/ip-office-sip-trunk-en/

CLI based cale blocking:

https://blog.fwilke.com/ip-office-block-calls-from-specific-cli/

SCN fallback over PSTN:

https://blog.fwilke.com/ip-office-scn-fallback/

 

[Pepp77]

Missed calls answered at coverage needs to be ticked.

| ACSS SME |

 

[Prashant Dhonde]

Not working even after above settings done.

 

[derfloh]

The setting had to be set for the user as well.

IP Office remote service

https://www.fwilke.com/home

Fixed price SIP trunk configuration:

https://www.fwilke.com/en/ip-office-sip-trunk-en/

CLI based cale blocking:

https://blog.fwilke.com/ip-office-block-calls-from-specific-cli/

SCN fallback over PSTN:

https://blog.fwilke.com/ip-office-scn-fallback/