15A Digital Announcement System

[abrooks3640]

I have a Lucent 15a Digital Announcement System and the technical manual that goes with it. But in the manual, it says very little about what it can be used for. It's mostly installation and configuration for systems but no examples of how to use it.

I have a Merlin Legend and have the 15A installed now with four analog extension lines connected to the Merlin extension ports(to see what if it works and how it works).

Can someone give me the concept of how this device might be used? Perhaps an example of Merlin programming. I've found very little on this forum and even on Google about how to use it or even what it does. About all I know is, I can call it and get an announcement played back. I think I might be able to use this device for a sales queue I might want to set up in the future.

Thank you!

 

[Telecomboy]

It is used for hunt group queuing. Under hunt groups in Legend programming, you can add those extensions that are connected to the announcer to the announcement section of the group you have created or are using. There are other settings under the hunt group that then control when it is played.