1416

[cheikhdtn]

HI
We have IPO 500 v2 9.1, phone 1416 reboots on its own, I changed the phone still the same problem.
Thanks

 

[snowman50]

Bad connection
Cable issue
Floor point / socket issue
port issue.

Try moving to a different port on switch
Change cable between phone and outlet..

Firmware issue
IP address conflict. Ignore this as it is digital

 

[tac84]

Just to clarify, you're definitely talking about the 1416 Digital handset? Not the almost identical 1616 or 1616L IP handset?

Thanks, Tim
Adelaide, Australia

 

[cheikhdtn]

I connected phone digital 1416 directly to the port of the card combo module, still the same problem.

 

[snowman50]

Did you change the cable from the phone to the port.

Try the phone on another port to rule out the port position.

 

[cheikhdtn]

I changed the phone cable same problem when I plugged in another port(combo card) the phone works fine.

 

[budbyrd]

Sounds like a bad port. Three thing go wrong with phones. Endpoint. Cable. Or port. If directly connected and it is a problem it is the port.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'