1416 sets with DBM32

[avayastrongman79]

Hey all...

Do the DBM32 modules require an external power supply when connected to a 1416 set? The system I'm working with is an Ip500v2, I just upgraded system to 6.0.14 maint release.

You can dial from one of the DBMs but the lamps do not light. I assume the DBM just needs a power supply to power the lamps?

Thanks for your help.

 

[Bas1234]

Did they get the GBM32_B_1_X_X.hex upgrade filse?
Are the buttons programmed as "User"?

Also adding Enable_OTT to the user's Source Number settings you'll get one touch transfer.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
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[Albus2]

Yes, you need a power supply. Take a 1151D.
Digitals sets need a power supply when connecting any button module.

 

[Bas1234]

If you have 1 BM32 no power supply needed if you have 2 BM32's then you'll need an extra power supply.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[Bas1234]

From the docs;

For the 1416 and 1616 variants, additional buttons can be added using a DBM32 or BM32 modules respectively. On the 1616 phone, use of a BM32 requires the phone to be powered by a 1600 Series power supply unit rather than PoE.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[avayastrongman79]

Thanks for the info guys.

We have 2 DBM32 modules, both phones connecting back to separate DS8 modules, neither DBM or 1416 set is connected to power supply currently.

It sounds like I should just have our sales folks order 2 power supplies to be safe and install them.

 

[eddiebullman]

Hi You should look at the post 1616 BM32 if you are using 2 modules on one phone as the 2nd one will not work

 

[Albus2]

Don't confuse things. He has a digital phone and a DBM32 which just needs power. One 1151D will do.

 

[avayastrongman79]

Thanks everybody for their input. We're going to order the power supply for each DBM and install. That should take care of it.

 

[3Sixty]

This will lock up on regular when you add 2 units with user presentation. If you have sold these all I can say is good luck. I have been fighting with Avaya for the last three weeks as the following do not work with 2 add on units and Avaya are well aware of the issue. I have tried 1416 with 2 DBM32 units also 1616 with 2 BM32 units all with the appropriate power supply. The only units I have working are the 9650 handsets with the 24 button add ons. I hope you have more luck than what I am having. Tier 3 have been made aware of the issue but still no fix.

Marshall

 

[Escorthosis]

I think he has two digital sets with each only one DBM32 so with 2 separate powersupplies he should be allright.