128 meg USB drive fails to detect after camera installed.

[AndyHo]

I've got a group of about 15 identical XP Pro machines on the network. On one that has been detecting quite hapilly a 128 meg USB drive for months there has been (once) a digital camera plugged in. Now the USB drive will not work on that machine. On any of the other machines it is perfectly happy.

The camera worked fine and other Usb drives still work fine but not that one. WHY WHY WHY????????????/

Andy Holden

 

[eyec]

which USB port did you plug it into? are you using the same port on the other machines?

some cameras will not be recognized if there are too many usb devices attached. HP has a tendency to want exclusive use of some usb ports (especially when it come to flash drives or other usb connected drives.

 

[xit]

Check in Device Manager and see if your USB Controllers are working properly, go from there.

xit

 

[linney]

Some things to look at.

AutoPlay intermittently does not detect removable media or digital cameras

http://support.microsoft.com/default.aspx?scid=kb;en-us;822660&FR=1&PA=1&SD=HSCH

6952 » AutoFix freeware can fix problems with Windows XP Autoplay.

http://www.jsiinc.com/SUBN/tip6900/rh6952.htm

USB device does not function after connecting device to a Windows XP Service Pack 2-based computer or to a Windows XP Tablet PC Edition 2005-based computer

http://support.microsoft.com/default.aspx?scid=kb;en-us;870893&FR=1&PA=1&SD=HSCH

314634 - Windows XP Does Not Detect Your New USB Device

http://support.microsoft.com/default.aspx?scid=kb;en-us;314634&FR=1&PA=1&SD=HSCH

822603 - Availability of the Windows XP SP1 USB 1.1 and 2.0 Update

http://support.microsoft.com/default.aspx?scid=kb;en-us;822603&FR=1&PA=1&SD=HSCH

When you install Windows XP Service Pack 2, the USB 2.0 drivers do not appear to update

http://support.microsoft.com/?kbid=873169#appliesto

why doesnt xp pro recognize usb drives after installing SP1?
thread779-837163

 

[DragonQ0105]

Uninstall the Camera from Device Manager if it is still there...that may help.

 

[AndyHo]

NOTE

We've done the uninstall's and tested front and rear USB ports. When I get to work I'm going to try some of Linney's ideas.

Andy Holden

 

[bcastner]

Start with this one:

http://www.jsiinc.com/SUBN/tip6900/rh6952.htm

 

[AndyHo]

Thanks again for the ideas. We've got it working. The problem is still there though. It's a clash between the USB 1 and the USB 2 drivers or something. Currently told the system to treat everything as USB 1 and it's working. Recon we will stop at that.

Andy Holden

 

[bcastner]

Try:

Disable legacy USB 2.0 support in the BIOS.