11504 error code -???? any ideas

[datajockey123]

Hello everyone
I have a client that has a BCM with an error code of 11504 and is not allowing any inbound or outbound calls
Log errors are being logged at about 100 every 10 seconds
Any ideas on a) why and b) resolution?
Regards
Datajockey123

 

[curlycord]

That appears to be a rare alarm.

-Did you try a reboot?
-What Rls is it?

11504 - 11504 Logging and alarm system expienced a queue full conditions and logs and or alarms may have been lost.
Desc: Logging and alarm system expienced a queue full conditions and logs and or alarms may have been lost.

So rare they never noticed their spelling error "expienced"?



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http://www.curlycord.com

Toronto, Canada

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[exsmogger]

So rare they never noticed their spelling error "expienced"?

We're Nortel. We don't need no steenking spell checkers.

From the description it sounds like the call logs need to be purged.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952

 

[curlycord]

lol
I was thinking CDR too but thought voice mail would start having issues first.



________________________________________

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http://www.curlycord.com

Toronto, Canada

Add me to LinkedIN

 

[exsmogger]

Since the error refers to the logging system my first thought went to CDR. But it wouldn't be a bad idea to see if old voicemail messages are clogging the works.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952