1140e with KEM require Installation or Configuration

[o2manyfish]

Hey Guys,

I apologize in advance as I am a noob and just configuring a BCM50 system for my house.

I picked up an 1140e with a KEM module. I configured the IP settings of the phone and it connected to my system.

From Elements manager I can program the phone.

The KEM lights up when the phone does. The KEM turns on the backlighting when the back lighting is off, by pressing a button.

But on feature *0 - none of the buttons seem to function. If I use the Feature *1 to program a button, none of the buttons on the KEM respond.

Am I missing someway to install/activate the KEM ?

Running a BCM50e, Vers 2, with a DSM32

Thanks,

Dave

 

[Splic3d]

There is an association setting for the kem to the set - sorry I can't tell you exactly where with out looking at Element Manager.

http://www.i3techgroup.com

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti

 

[o2manyfish]

Went to element manager - Found CAP Assignment under Telephony/Global Settings/Cap Assignment -

Associated the CAP to the DN

First time it came back as CAP #3 - But then after I hit refresh it was CAp #1

But still no functionality on the KEM unit


Dave B

 

[Splic3d]

Did you reboot the set after the change ?

http://www.i3techgroup.com

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti

 

[o2manyfish]

Rebooted, Unplugged, Disconnected and Reconnected..... No Joy


Dave B

 

[Splic3d]

Look under active sets>capabilities> See if the cap/kim button programming comes up for that set.

http://www.i3techgroup.com

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti

 

[gm85]

Support for the 1100 KEM was added in the 3.0 release of the software. Unfortunately it won't work with 2.0 (I picked up a KEM that was included with an 1140e and had the same issue)

 

[Splic3d]

Well, we tried. Some thing to add to my memory banks - to much in there already.

http://www.i3techgroup.com

Avaya/Nortel/NEC/Asterisk/Access Control/CCTV/DSX/Acti

 

[phoneguy610]

Cap is to assign line appearances to the kem module




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