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1140E phone trouble

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hall5942

Vendor
May 7, 2002
377
US
I have a new 1140E phone and when I plug it in it says DHCP server unreachable. I can use the same network connection with my laptop and it will get an IP right away. I don't know if I need to set it up first or not. I ran my fingers accross the soft keys like the i200x series phones I and get to a Admin Password screen but I don't know what that is. I looked on Nortels site and can't find anything. I tried 3 other phones that we bought a 3 different times and they are all doing the same thing. There is a post on Nortels site that there is a FW version that will correct the issue but without getting the phone on the network I don't know how to upgrade the FW.

Any Ideas?
 
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