chippowell
Technical User
Is anyone using Bluetooth headsets for 1140E IP phones that are configured as ACD/call center phones? If so, how is it working? Thanks!
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1140E as ACD Phone with Bluetooth Headset 1
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I did one of these as a test in a call center and it worked OK. I have found that some bluetooth headsets don't play well with the phone. We had issues where the agent would hear a beep about every 30-60 seconds in their ear, like the headsets was set to mute. I believe there is a new version of firmware for the phone that resolves some of this.
The 1150 works pretty well too with the bluetooth headsets.
The 1150 works pretty well too with the bluetooth headsets.
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