11.1.2.3 build 47 group voicemail to email not working 2

[PhoneDude20]

I am currently running 11.1.2.3.0 Build 47 with a UC Module. Voicemail to email for all users are working like they should. However, my group mailboxes are not sending voicemail to email. If I create or delete and recreate a group, the voicemail to email works for 1 day then stops again. I have checked the SMTP logs and it is not even attempting to send when it is not working. Anyone have this issue?

 

[Nortel4Ever]

What would happen if you temporarily switched over to Embedded, would the group box work then?

 

[PhoneDude20]

I haven't gone that far to try that. I opened a ticket with Avaya to see what they say.

 

[IP Office Tech]

Theres is a patch

https://support.avaya.com/ext/index?page=content&id=SOLN373038&viewlocale=en_US

- IP Office Tech

 

[PhoneDude20]

Thank you IP Office Tech! Star for you! That is what I needed. Now I can forward this to Avaya to get my patch.