Seems that after we upgraded AVAYA System and Session manager to 7.1 we had issues with the Polycom products IP5000/IP7000 needed and upgrade to the firmware and resolved the issue. However the Video cx5500 even after the recommended fix on upgrading the unit to 1.3.4 still have the issue with 1 way conversation however using Lync works fine. Any ideas? Thanks Joe
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1 Way Audio using Polycom CX5500 video and AVAYA 7.1
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