1 User, 2 AD / Email Accounts, Same Reply Addy

[Datanomics]

Jane Smith has had an AD account for years with an email addy of jsmith@abc.com. She is running Outlook 2000 where all her email is delivered to a pst.

Jane wanted a second separate mailbox (vs an alias) so I created an AD account of Jane B. Smith with an email addy of jane@abc.com. I added that to her Outlook 2000 profile as an 'additional mailbox'.

When something is sent to jane@abc.com & she replies, the reply comes from jane@abc.com (the new / secondary account). Instead I want the reply to come from jsmith@abc.com (the old / primary account).

Currently she forces it to come from jsmith@abc.com by manually selecting her name from the GAL in the From field and then hitting Send.

How do I make the reply come from jsmith@abc.com without any user interaction?

Thanks!

 

[TechyMcSe2k]

Keep the old account and delete the new one. Then ADD the email address to her old account in the email addresses tab. Within ADUC/Exchange properties of the user account. Make sure the jsmith@abc.com stays primary. One mailbox can have multiple email addresses.

Forget the .pst except to archive old mail. And create rules within outlook if shes needs to keep certain emails seperate.

________________________________________
Achieving a perception of high intelligence level can only be limited by your manipulation skills of the Google algorithm!

 

[Datanomics]

ADD the email address to her old account in the email addresses tab. Within ADUC/Exchange properties of the user account. Make sure the jsmith@abc.com stays primary. One mailbox can have multiple email addresses."
-- I understand what you're saying but there is a very specific reason it is set up as 2 separate mailboxes vs as a secondary email address within her original account, or alias, as I referred to it in my original posting.

 

[cckens]

Techy's right. No really feasible way to do this through exchange that I forsee. My guess is that your user wants to segregate the e-mails coming in to validate... something.
But here's something that might work...
Set up forwarding from the second mailbox (jane@abac.com) to go to jsmith@abc.com and set up a rule to forward any email with jane@abc.com in the TO: line to where-ever. This could do what you want it to do, but I'd have to double check whether the RE: and FW: will remove the jane@abc.com from the FROM: field...
Just a possibility.

Ken

"cckens is a nick... why the H-E- double-hockey-sticks am I using a nick for a name? Am I afraid of who I am?"
-me
"...don't know why, but I think of chickens when I see that nick...maybe even choking chickens???"
-Tony (wahnula)

 

[CAPPBC]

Firstly, within Outlook, make sure within the mail settings that you put the correct email address. Outlook will retrieve the reply email address from these settings. I have 3 accounts configured and they send from their correct email.

Sidebar, if the user creates a new email and wants to send from secondary email, they will need to select the Accounts button to the right of the Send button and select the email account they choose.

 

[Datanomics]

Ken -

"Set up forwarding from the second mailbox (jane@abac.com) to go to jsmith@abc.com and set up a rule to forward any email with jane@abc.com in the TO: line to where-ever."
-- So funny... As I was typing my last reply I suddently thought of doing a rule instead. Basically combining Techy's advice to create the new email addy under the old account then your advice to set a rule to drop it in a folder OTHER than her inbox. That would absolutely serve the purpose.... My only hesitation is that rules have gone haywire in the past. Don't forget we're running Outlook 2000. I know the technology has improved *just a bit* with newer versions...

"double check whether the RE: and FW: will remove the jane@abc.com from the FROM: field..."
-- Yes, I believe it would b/c in the scenario above, her original acct, jsmith@abc.com would be set as the primary w/in AD user account Exchange properties.

I may have to try this!

 

[cckens]

Datanomics,
Let me know. I'm always interested in figuring out whether I'm right or just talking out of my... assumptions... well, you get the picture.

As for the rule with the alias, be careful. The mail may be coming to jane@abc.com, but the recipient may be populated with the main address (jsmith@abc.com. If this is the case, then your rule may not work. This is why I suggested setting up the forward in exchange from jane@abc.com.

We'll find out, won't we.

Ken

"cckens is a nick... why the H-E- double-hockey-sticks am I using a nick for a name? Am I afraid of who I am?"
-me
"...don't know why, but I think of chickens when I see that nick...maybe even choking chickens???"
-Tony (wahnula)

 

[Datanomics]

The mail may be coming to jane@abc.com, but the recipient may be populated with the main address jsmith@abc.com."
-- Ohhhh yes! I get what you're saying....!

OK, I just found out I have to do 3 office moves tomorrow so I'll be schelping PCs & rewiring for most of the day. Will hopefully give this a try on Thursday!

Thanks, everyone...!
- Lori