1 Dang VM Mail box

[MeMeMary]

I have 1 mail box on a call pilot 150 that will not allow me to access from her phone without a logon /can not access through AA it just goes to General delivery / changed the port/ deleted mailbox and rebuilt it with no luck it seems to only be that mail box #3550

 

[MeMeMary]

There are 144 mailboxes on this system and all are perfect except for mailbox 3550 so early Monday I guess a simple reset of mics and call pilot is on my schudele

 

[fireeater]

have you tried changing the set dn and a different mailbox number just to see if it is a numbering conflict

HALLOWED ARE THE ORI

mike

http://www.ics-on.ca

 

[MeMeMary]

I have, they have mailbox # same as DIDs and exts When I change the ext# in the mailbox it will work.msg waitin lght will let her know she has a message on her 3550 ext no conflict with duplicate ext #

 

[curlycord]

When doing F981 at X3550 does it say Password: or Log: ???

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curlycord

http://www.curlycord.com

 

[MeMeMary]

I says Log but If I set Mailbox 3550 and ext 3333 and check from 3333 it asks for only pswd

 

[curlycord]

Do Fetaure * 0 Intercom at X3550 and see what it says on display?


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curlycord

http://www.curlycord.com

 

[MeMeMary]

It is 3550 and like I said when you leave a message in this box it will notify 3550 that it has a new message I'm stuck have tried every thing except reset the system. I had one do this a few years ago and all I could do was change the dn and mailbox #

 

[curlycord]

What happens if you delete MB 3550 and create 4550 and assign it to ext 3550?



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curlycord

http://www.curlycord.com

 

[MeMeMary]

It still acking the same way

 

[CTCINY]

Check the Service class. Maybe that box has a different service class that is using the call pilot interface instead of the NVM interface.

What doesn't kill you only makes you stronger.

If it's true that our species is alone in the universe, then I'd have to say that the universe aimed rather low and settled for very little.---George Carlin

 

[MeMeMary]

Thanks I checked Same as the rest all set cls 1

 

[RikRodgers]

Try a reboot. Sounds like you've got it right.

 

[safeharbor]

Sounds like the mailbox might be assigned to a different extension?