1 Button voice mail access 2

[jpogriff]

I currenlty have a vms set to hunt group call ext 7. This makes the end user have to either dial their extsion or press #. Why in the world would you have to do that? Anybody ever setup a speed dial to do this so the user goes directly into their voice mail box? Every other system I have installed goes to the mail box.

 

[tweege]

other avaya systems that go directly to the mailbox? all the avaya systems i have dealt with you have to either press the # and then your password if you are at your station, or your ext and then # then password if you are another station. it is a security measure to try to help keep mailboxes private.

i have worked on NEC systems that go directly to the mailbox of the extension calling. user friendly, but not very secure.

thanks, tim

 

[Telecomboy]

The Partner always makes you log-in with your extension (or # when at your own phone) and your password for security reasons. I don't see why you couldn't set-up a speed-dial on a button for them though. * will give you a pause.

 

[TouchToneTommy]

But you can't make a speed dial button on the Intercom, which is where you are dialing into the voice mail system.

At home, I looped an extension to a line port, took all lines away from the extension, took the "line" out of the Auto Line Select, and set up a speed dial button to dial 777p10#XXXX#pp2p0.

Now I press the "line", which pulls intercom dial tone, press the speed dial button. It dials VM, waits, logs me in, plays the number of messages, dials 2 to get messages, plays the header, then plays the message body. Set up additional buttons to delete and save, and it makes to easy for family members to use voice mail like an answering machine.

 

[cubla]

TouchTone:

You and I need to chat. You need to explain that to me very slowly...haha. Can you do this with R7 Messaging Module and a 34D phone? I've been trying to do the same thing for a clients phone and cannot get it to work?

I just want to program a soft key on the phone to dial the voicemail, log him in and start playing the messages...making it more user friendly?

HELP!

 

[hbiss]

I've been trying to do the same thing for a clients phone... I just want to program a soft key on the phone to dial the voicemail, log him in and start playing the messages...making it more user friendly?

Now I've heard everything. This guy thinks it's too bothersome to press a button, press # then enter his password?

All he would get from me is three words- deal with it!

-Hal

 

[TouchToneTommy]

OK, here we go.

You need an extension port, and a CO port.

#301-XX-(clear button) will remove the lines from the extension port.

Loop it to a CO port.

#301-XX-LL-3-(press a button) will assign that particular line to your client's particular extension on the specific button that you pick.

In Centralized Telephone programming, ** and all the lines on the phone EXCEPT this "special" line and ** again sets the Auto Line Select to ignore the line for outgoing calls.

Now you program a speed dial button on the phone, probably next to the "voice mail line" button. The dial string is "777 hold # (password) # hold hold 2 hold 0"

To check messages, press the voice mail line. You hear Intercom dial tone, and press the speed dial button. Wait for it to log you in, tell you the number of messages in your box, play the date and time of the first messages, and then play the message itself.

Clear as mud?! Now sit back and watch as everyone learns this executive's secret password to voice mail. And since it's an R7, after listening to his messages, they can be remarked as new, so he never knows that he is being spied upon.

But if its for home, or a one-man operation, it will probably be OK.