0x37001160

[terrybgood]

I get the following error msg when my computer starts up: The isntruction at "0x37001160" referenced memory at "0x37001160". The memory could not be "written". Click okay to terminate the program, click cancel to debug the program.

The next window to pop up says something about C://windows/system32/services.exe, status code 1073741819. It automatically restarts and goes through the same thing. I did try to start in safe mode and that worked. I tried a restore point, but it only gave me one 15 minutes prior to problem. Nothing farther back. I just shut it down and went to bed last night.

I've read several sites that seem to think it has something to do with McAffee virus protection. This is on my home computer that is used for pleasure and working from home for my company. I am currently at work and will only be able to work on it at home this coming weekend.

What do I need to do and WHERE DO I START TO FIX THE PROBLEM???? I have no computer experience to fix problems. I normally take it to Best Buy and pay them to fix it. But I thought I would try this first. PLEASE HELP!!!!!

Thank you,
terrygood

 

[linney]

Do as much of this as Safe Mode, or Safe Mode with Netwoking, permits.

Removing adware & spyware
faq608-4650

Try the free version of "Ewido" now called "AVG Anti-Spyware 7.5"

http://www.ewido.net/

Windows Defender

http://www.microsoft.com/athome/security/spyware/software/default.mspx

310353 - How to Perform a Clean Boot in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&FR=1&PA=1&SD=HSCH

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;316434&FR=1&PA=1&SD=HSCH

310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310560&FR=1&PA=1&SD=HSCH