“The server closed the connection without sending any data”

[1DMF]

I have a user that can log into our web app, but a certain page refuses to load.

It doesn't matter whether they use chrome or IE, both fail.

IE = Page cannot be displayed
Chrome = The server closed the connection without sending any data

I have logged in as this user on my machine and everything works fine in IE, Chrome and FireFox.

So what is wrong with this users machine?

"In complete darkness we are all the same, it is only our knowledge and wisdom that separates us, don't let your eyes deceive you."

"If a shortcut was meant to be easy, it wouldn't be a shortcut, it would be the way!"
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[SamBones]

Look for a blocking proxy or firewall between the browser and server. The FW could be on the client PC.

You could also get him/her FireFox and install "Live HTTP Headers". That will show detail of the full interaction between browser and server. It can be a lot to sift through, but it will usually point you to what's wrong.

https://addons.mozilla.org/en-US/firefox/addon/live-http-headers/

There are other tools that do the same, this is just the one I use.