“ Cant not save the file " Website" Catastropic failure

[bert59]

Stop: C0000218 ( Registry file failure )
The registry cannot load the hive ( file )
\systemroot\system32\config\software
or its log or alternate

Beginning dump of physical memory.
Physical memory dump complete.
Contact your system adiminstrator or technical support group.

Originally my computer crashed and I was getting the above message. I was instructed to use this set of commands:

ren c:\windows\system32\config\software software.old
copy c:\windows\repair\software c:\windows\system32\config

to restore my PC but I was made aware that I my need to reinstall all my applications which I did.

My computer is better now however now I'm having problems connecting to certan websites. Some tell me I need Active-X?! Others time i get a message the says my security settings wontt allow me to view this sight. Other time I click on a link and another internet explorer window opens and nothing loads. The screen stays white. Also everytime I try to save a website as a favorite I get a message that reads something like:
“ Cant not save the file " Website name" Catastropic failure.

Im sure all this has to with my system crashing a few weeks ago when I had to recover by using the commands mentioned above, but maybe like all my applications do my internet settings have to be that be reset ??


Thanks in advance.

 

[kjv1611]

Sounds like you've got some sort of infection on your hands - possibly a botched infection... maybe one that got damaged with your efforts so far, so is only partially working correctly... or just badly programmed.

At this point, I'd highly recommend this path:
1. Back-up any important data if not done already
2. If you don't have a router, get one.
3.

http://www.ultimatebootcd.com

- run Active KillDisk or DBAN and wipe the drive.
4. Reinstall Windows
5. Get Windows up to date - SP3, any security updates, at the least.
6. Make sure drivers are all installed/up to date.
7. Install a good Antivirus - My #1 pick, Avira Antivir.
8. Install a few good antimalware apps - Malwarebytes Antimalware, Super Antispyware FREE Edition, SpywareBlaster
9. Install and run a clean-up utility or even a few - RegScrubXP, Advanced System Care, Glary Utilities, CCleaner - run any of these that you install.
10. Install a good firewall - best right now is probably Comodo Internet Security - download, install, let run for a while - a day or two, probably -, then you can probably turn off the AV protection portion (has fair # of false positives - much higher than Avira, and isn't terribly great anyway), and set the Defense or Firewall settings to "Clean PC Mode" - there are 3 settings you can configure... Antivirus, Firewall, and System Defense, something like that... they're all in the right-click context menu from the system tray icon.
11. Monitor your system for a couple of days, at least... if no issues, then it's fixed, and hopefully now you're better protected..

All the above programs can be downloaded at

http://www.download.com,

except for RegScrubXP, which can be downloaded at

http://www.majorgeeks.com,

direct link on the name in the list above.

Post back with your progress..

 

[linney]

Some other things you can look at too.

Internet Explorer stops responding, stops working, or restarts [Guided help]:

http://support.microsoft.com/gp/pc_ie_intro:

How to use Reset Internet Explorer Settings (RIES)

http://support.microsoft.com/kb/923737#appliesto

Tips for solving problems with Internet Explorer

http://windowshelp.microsoft.com/Windows/en-US/Help/8038f9ac-9bf9-4809-8d75-fc42818d8af71033.mspx

Repair IE8 (IE7)

http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en

How do I restore security settings to the default settings?

http://support.microsoft.com/kb/313222#appliesto

Try Safe Mode with Networking (Do you have this problem in Safe Mode?).

Try running ChkDsk to check your drive for errors. Right-click your Drive icon/ Properties/ Tools/ Error Checking. Select both boxes.

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

Do you have these problems in you test with a different user?