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  1. wolfgangjr

    NRX 6.6.2 Active Cisco 7.4 - Many calls with 0 Second Duration

    Symptom: Multiple calls with 0 second duration. Customer states that many of those should be recorded calls. Work Done: 1. Upgrade prior Cisco integration to 7.4 from 7.2 due to CUCM Upgrade to version 12. I still end up with the same results. Any ideas on what could be causing this behavior?

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