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  1. adam416

    Need help with Merlin 410 4 line PBX system

    Thank you, that's the plain english I wanted (and needed) to hear :)
  2. adam416

    Need help with Merlin 410 4 line PBX system

    I found this at the AVAYA website: (I pasted the text below.) http://support.avaya.com/japple/css/japple?temp.documentID=108579&temp.productID=107594&temp.bucketID=108020&PAGE=Document How do I program Automatic Line Selection for MERLIN®? This feature controls the order of the lines you get...
  3. adam416

    Need help with Merlin 410 4 line PBX system

    Ah... thank you so much everyone. I will program it Monday. I was confused of why it was the only one that wasn't programmed and I didn't want to program it if it might screw something up. Thanks again.
  4. adam416

    Need help with Merlin 410 4 line PBX system

    I have no idea if the phone ever did it in the first place. So each extention (phone) has to be individually programmed to automatically connect to the incoming call? The 4 other phones do it, but just one doesn't. I found the instructions on how to program it on the AVAYA website. Please...
  5. adam416

    Need help with Merlin 410 4 line PBX system

    One of our phones at work is not automatically going to the call coming in. I have to manually select it in order to answer. I have switched the phone with a different one so I know it's not the phone. Any ideas what it could be? Here is a link to some pictures I took of the components I believe...

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