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  1. JPJacobson

    Denail Event 3706 - Event Data Decoding

    I've read the other post, but have not seen an actual meaning of what the Event Data 1 and 2 refer too. Event Event Event Event First Last Evnt Type Description Data 1 Data 2 Occur Occur Cnt 3706 No VOIP Resource...
  2. JPJacobson

    9620 Authentication failed.., press cancel to continue

    Has anyone seen this message. This is happening on 9620 IP phones that are on firmware 3.17b. Its at a small site with 10 phones. Just out of the blue the phone will popup with the Authentication failed.., press cancel to continue. Pressing cancel the phone comes back to the extension list and...
  3. JPJacobson

    Maximum number of filtered subscribers allowed:5000

    As the number of subscribers on our MM 5.2 system has grown past 5000, we now get the message that the Maximum number of filtered subscribers allowed: 5000 popup when you click on Manage on the Manage Subscriber screen. Is it possible to increase the limit? We have a third party assisting with...
  4. JPJacobson

    Newbie: Call Restrictions

    Add an entry in the ARS all table for 01133 and use Deny in the Route Pattern field.
  5. JPJacobson

    removing cms logins and mailbox in audix

    The easiest way is to telnet to your CMS server. Login as the “cms” user to get to the Unix prompt. If you want to know what users have been logging in to the CMS Supervisor, you can use the “last” command. To get a list of all users on CMS you can do a “cat /etc/passwd”. I use Procomm and the...
  6. JPJacobson

    Issue copying 5.1 to servers

    Has anyone seen this before? We're used this procedure to copy a new release to copy our server. Manage Software, select Copy a release to the local hard drive, but do not install it. Use the Copy from URL HTTP://IP/Releases It starts coping the files and then errors out. 13:30:21 |...
  7. JPJacobson

    Pass variable on BSR Interflow

    dwalin, Thanks for your response. What I’m looking to do is pass a variable (Vector or VDN) when the call interflows to the other center. What I’m hoping to do is reduce the number of BSR plans we need to build. What we do is scrape the callers NPA and route them to a VDN to report X number of...
  8. JPJacobson

    Pass variable on BSR Interflow

    CM is 5.1 with IP trunks between the two sites
  9. JPJacobson

    Pass variable on BSR Interflow

    Does anyone know if it is possible to pass a VDN or Vector variable when doing a BSR to another location? We’re trying to think of a way to pass something across with the call so we can route it on the other end without having to have so many BSR plans. Thoughts? Thanks
  10. JPJacobson

    Problem transfering from bridged analog extension

    Answered my own question. On the station that the bridge appears on. It works, thanks again.
  11. JPJacobson

    Problem transfering from bridged analog extension

    Thanks phoneguy55, That would be on the phone that has the bridged extension? Not the bridged extension itself.
  12. JPJacobson

    Problem transfering from bridged analog extension

    We have a bridged analog line on three IP phone. When they try to transfer, they do not hear any dial tone. I see the following denial event on a station trace. 12:20:59 conf/tran hold station 574857 cid 0x274d 12:20:59 denial event 1644: Orig block/invalid digits D1=0x817c...
  13. JPJacobson

    Reporting from MM

    That’s one of the issues we have with MM. You can use mailbox manager (comes with MM) to filter the subscribers on educator state = new. That will get you mailboxes that no one has logged in to. Our implantation of MM only allows us to keep about three days of user stats. We’re working on...
  14. JPJacobson

    Impossible vector ??

    How about something like this. 01 collect 5 digits after announcement 551234 for B 02 set A = none ADD 7 03 set digits = A ADD B 04 route-to digits with coverage n The # really would work if the digit length can change. You'll have to wait until...
  15. JPJacobson

    Blank Screen 4620swip

    Try doing a busy and release of the phone extension.
  16. JPJacobson

    ip-interface

    Are you asking another question? Avaya recommends that any network port be hard set to 100/Full. Check your network switches and hardware. Also ensure any IP cards in your Avaya are set to 100/Full. A miss match between Avaya and the network can cause latency.
  17. JPJacobson

    Creating a new admin login for CMS

    My can use the terminal emulator to add a new user. User permissions|user data. Then you need to give them access using Feature Access. You would need to be an administrator or at least have permissions to add and/or change User permissions and Feature Access.
  18. JPJacobson

    Generic text only printer

    Is there a way to set the file path for the default text printer.
  19. JPJacobson

    Generic text only printer

    I think I may have got it working. I did a Print Setup and selected the generic text only printer. Then selected the Print Capture. Had the application print and the dialog box for the path/file name popped up. This time I could enter the info in to the field and click okay. Guess I was missing...
  20. JPJacobson

    Generic text only printer

    I have a system that i access that i need to be able to capture in print output. It's basic output is more then 100 pages and i want to save some trees. The problem is when i try to print to the genreic text only printer i can not add a path to the output dialog box. Procomm seams to just...

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