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Windows 2003 sp2 on 11.0 did not work for me. Symptom: Job crashes immediately after connecting to tape. Job Status log shows that the job went from active to hold. Found the tskeptXX.log and discovered the offending file was asrbckup.dll. After trying to rename/replace/re-register/etc...

It depends on how large your db is. All of them take only a second except for astpsdat. That is the monster that in the past has taken me over 24 hours just to check. But my database was huge ( > 30GB). I've since changed my database retention time to get around this. Like others have...

I thought it was maybe more elegant than that with condition statements or something. Thanks for your help David.

Looking for a script that I can run to perform all the VLDB voodoo on my remote site's backup servers. All I can find here are links to CA support pages that are no longer available through CA's website (Support for v.9 dropped on 3/31/04) bummer. Many many thanks to the gracious geek who...

CA says it's bad tape - well then the entire world of tape technology is going downhill. Yeah right. Simboy, Oh boy. :) Right now we are getting quotes on almost the same technology. Ultrium LTO-2, Dell (IBM) library, Adaptec 39160, ARC 9.0 on W2k 2003, and creating a BAN 'backup area...

I have no idea what the issue is. We are all running different hardware. We ARE all running Windows though! I thought for a second that maybe this is just ARCserve 7.0 barfing - but Chaos is running 9.0. So when did this start happening to everybody? Me? - spring of this year. I also had...

Simboy, not sure what tape technology you are using (?) If it is the same Exabyte M2 junk, then (I can't believe I'm actually saying this)ARCserve may be right on this one. I talked to Exabyte and got this document from them...

Well, About 1 week after having stopped and disabled the Remove Storage service and still seeing <Unrecognized Media>. Did this on two different servers (both running ARCserve - but w/ different hardware) and they are both being bad once again. Regarding firmware: Not using the 'certified'...

Arcagent - I'll try that on a few servers and see what it does (crossed-fingers). Thanks. Ebo - thanks for the link. I feel so much better knowing that I'm not alone. Experienced all the same problems and then some. The 15 sites I mentioned are in need of upgrading - but it won't be M2...

This is starting to drive me nuts. I've used ARCserve for many years now, I know it's nuances - but this one has me going insane. ISSUE: Tapes show as <Unreadable Media> within the Device screen. The problem is that the tapes are brand new. This causes failed jobs. I can force them to...

If you are modifying the job through a terminal session and you have ARCserve2000 < SP4 then you will need to stop and restart the job engine. The issue w/ terminal services is resolved with sp4. Also, this sounds silly, but check the day on your schedule. I have sat there waiting, became...

Did not see this on the forum before, but I've spent the last 2 weeks trying everything under the sun to repair an Arcserve 7.0 SP4 installation that has been running just fine for years. The last change I made to the server was installing SP3 for W2k + critical updates. This is what I have...

After doing everything I could think of, everything besides setting the @#$% thing on fire, I decided to roll back all of the Windows updates up to Service Pack 3. Guess what? Working like a charm. I didn't see anything about this on this forum, or on CA's website. After speaking to Exabyte...

Thanks Lou, misery loves company, you know? I went with your suggestion in addition to some other ideas. Database checks took forever but showed no errors. So I decided to reduce the database by running the prune job (changed my preferred setting of 365 days to 30 days). So now the database...

Has anyone had issues with W2k sp3? I have had ARC 7.0 sp4 running just fine until I applied the latest W2k sp, including the critical updates that address security in the os, I also defragged the disks. All this server does is backups at night. Symptoms include: tape engine process runs...

are all the 2000 machines at the same sp level? Do you have auto update going on ALL machines? some security patches mess with priviledges. If some are updating and some are not ....

The way we did it was create a domain administrator group, add the sms svc acct to that DA group, and then add that DA group to the local Administrators group on each machine. That way you don't have specific accounts in the local admins group (more secure). When managing who has domain admin...

have you given your sms service account domain admin privileges? did you alter your logon script yourself - or did you check the 'modify user logon scripts' box in the logon client installation properties? that could be your problem. I found that it was best to do it myself. make sure that...

Under System Status there is Status Message Queries. There are four built in queries that address Remote Tools. You can see who is using remote tools and which machines they are remoting into. Ashley

Chris, Your company is a beta-tester, are you also running Active Directory? If so, how significant is the marriage between the two? Microsoft isn't real specific on this, I'm curious about how 'integrated' it is. Is it just easier to apply security settings with Topaz? Also, have you...