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  1. avayajoe

    alarm traq's

    I found a great document regarding alarmtraq and IP Office at their web site (www.alarmtraq.com). It lists all the traps generated by IP Office, VMPro and Delta Server. AlarmTraq SNMP with Avaya IP Office.pdf...
  2. avayajoe

    alarm traq's

    I think you might not be configured properly or you do not have the correct MIB files loaded. I receive all the info available from the trap message. For example, if you look at the log files you should see: EnterpriseOid: 1.3.6.1.4.1.6889.2.2.1.1.1 [ipoPhonesMIB] Description...
  3. avayajoe

    alarm traq's

    I downloaded the eval. very cool.
  4. avayajoe

    Agent alert

    use CMS Supervisor on a PC with sound and then set up exception rules for the skill.
  5. avayajoe

    Avaya Support Alternatives?

    The Avaya BusinessPartner guidelines state that any remote alarm monitoring system such as "Expert Systems" must be able to test the link to the switch on a scheduled basis. You must be able to prove this to the Avaya auditor in order to comply.

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