FIRST YOU NEED TO FIND OUT WHAT PROMPT YOU ARE USING USER 1 OR USER 2 OR THE OTHER ONE THEN GET THE PROMPT #'S I THINK YOU NEED 248,249,250 AND 819(WELCOME TO THE VOICE PROCESSING SYSTEM)#6 *998 THEN 5 THEN 6 THEN USER 1 OR USER 2 THEN CHOOSE THE OPTION TO CHANGE THE SELECTED PROMPT 1 OR 2 I...
Marker Humming is usually a condition caused by a bad ground and its usually in a cross box b4 it gets to the cust prem. but you say its on all lines and phones so I agree with you the UPS is suspect especially if its a ONEAC I have seen that. Also check for a bad power supply in your cabinet I...
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