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  1. bklumpp

    Does Anyone Really Understand BCM?

    If anyone of you are in the detroit metro area and want to make yourselves available for future support (T&M), let me know. As I mentioned above, we went thru 3 "Nortel Partners" and none of them were any help.
  2. bklumpp

    Does Anyone Really Understand BCM?

    Well, apparently once I added the hard drive, I had to initialize and flash the MSC card. Now that I did that, I am able to get into the Web Interface to complete the programming and resetup all my auto attendant, voice mail settings, etc... Thanks to everyone for all your help, it is...
  3. bklumpp

    Does Anyone Really Understand BCM?

    Login from the console is: username: ee_admin Domain: needsnewname password: PlsChgMe! domain left blank doesn't work...
  4. bklumpp

    Does Anyone Really Understand BCM?

    went into old hdd and found the default computer name is "needsnewname". that needed to be in the domain field for login.
  5. bklumpp

    Does Anyone Really Understand BCM?

    From the com port all I see is the Username: prompt. I don't see any of the booting process. I also tried the default username/password combo that got me into telnet/web interface when it was working before. (supervisor/visor) However, that doesn't seem to work from here. It's also asking...
  6. bklumpp

    Does Anyone Really Understand BCM?

    Serial a null modem cable? or a special pinout?
  7. bklumpp

    Does Anyone Really Understand BCM?

    FYI, I was able to recover the keycodes from the old hard drive
  8. bklumpp

    Does Anyone Really Understand BCM?

    Question is... How do I get to the command line if it won't boot up? When it boots into NT, shouldn't it get me to a command line of some sort? Right now all I see is the boot blue screen (not a blue screen of death) with the loading "dots".....................
  9. bklumpp

    Does Anyone Really Understand BCM?

    To elaborate on the subject, we've had 3 different techs/nortel partners in the past 2 years try to help us with this phone system. I know more about the unit than any of them... None of them seem to understand the technology (case in point diagnosing that the MSC card is bad). I'm very...
  10. bklumpp

    Does Anyone Really Understand BCM?

    We purchased a BCM 200 just over 2 years ago. The unit crashed last weekend. We had to power cycle the unit. When it rebooted, it ran CHKDSK. It found a ton of bad clusters, corrupt indexes, etc... Since then it won't boot fully. I took the hard drive out and plugged it in as a slave to...

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