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  1. hewhite

    No Services

    We switch the UPS our and the telephone stop working. All display have the same message. LKD-240 V0.6J SCOUT-DX V1.1 OK SYNC
  2. hewhite

    600A1 DRM-E

    What card do I need and how do I program a 600A1 DRM-E wireless handset on a Lucent Merlin phone system?
  3. hewhite

    Contact Port

    I'm installing a Valcom 2003A on a MICS. What port is the contact port? Also, do I use Feature code 630 or 620? Thanks,
  4. hewhite

    PRI & Caller ID

    Multimedium, no the Caller ID isn't working before or after you answer the call.
  5. hewhite

    PRI & Caller ID

    The problem I'm having is the Caller ID isn't working. This is the 2nd service provider and it still don't work. All setting are set for Caller ID. When the provider set the circuit for a PRI nothing works(no incoming & outgoing calls). We they change it to a T1 everything work fine except the...
  6. hewhite

    No Caller ID with a PRI

    I program the line (ex. 157) & extension (Caller ID Set - Y) under telco feature for Caller ID. When somone call, the caller ID still do not show up. Any ideas why it won't show up? Thanks
  7. hewhite

    NAM Voice Mail

    I added a new mailbox, when I press Feature 981, 0000, OK it say Mailbox Lock. I reset the password and enter 0000 again. It say the same thing. Any ideas?
  8. hewhite

    Dest Code

    I'm trying to change the absorb length to 1. The system will only allow me to set the absorb length to all or 00 if I use 9. Is there another way to use 9 and get my absorb length to 1?
  9. hewhite

    BCM50 6.0

    New system, I can't connect using Business Element Manager with my laptop.
  10. hewhite

    External Call Forward

    I have a customer with a BCM 400. The user has external call forwarding set up. His phone is forwarded to his cell phone. The forwarding works fine if his extension is plug in the jack. He can't work in his office for a week and will be working off site. What do I need to do to make this work?
  11. hewhite

    Private Line to Voice Mail

    ACS 6.0 - Voice Mail will not pick up private line. When you dial the number AA pick up.
  12. hewhite

    BCM 50 IP Address

    New customer, how can I find the IP address for BCM 50?
  13. hewhite

    BCM450 MBM

    How can I keep my numbers in sequence? Example - Ext. 2221 thru 2316.
  14. hewhite

    BCM450 MBM

    I'm try to change the Applications DN from 2300 - 2399 to DN 2417 - 2516. I reboot the system and nothing change.
  15. hewhite

    BCM450 MBM

    I'm sorry Main MBM4 is now DN2285 - 2416. Applications is using DN 2300 - 2399. How do I change those DN to a higher DN.
  16. hewhite

    BCM450 MBM

    OK,Main MBM3 is now DN2285 - 2400. Applications is using DN 2300 - 2399. How do I change those DN to a higher DN. Thanks
  17. hewhite

    BCM450 MBM

    Main MBM1 - DTM - PRI Main MBM2 - DSM32/DSM32+MBM, DN2221 - 2252 Main MBM3 - DSM32/DSM32+MBM, DN2269 - 2300 How do you change MBM3 DN to DN2253 - 2268?
  18. hewhite

    BCM450 Change DN

    cook1082 I got it, Thanks for pointing me in the right direction.
  19. hewhite

    BCM450 Change DN

    The Public received digits/OLI is now (2221)4 digits. How do I get the Start DN (221)to 4 digits?
  20. hewhite

    BCM450 Change DN

    How do you change the DN from 3 digits to 4 digits on a BCM450?

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