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thank you once again Thats not my fastball, thats my hurry up and get by you pitch... Satchel Paige

thank you so much! can you tell me that equation so i can do it myself down the road should this happen again? Thats not my fastball, thats my hurry up and get by you pitch... Satchel Paige

16001f17 08001E17 Thats not my fastball, thats my hurry up and get by you pitch... Satchel Paige

I ran an MST trace to try and find a trunk that is giving incoming callers dead air. I think i have it narrowed down but the port number is not in a format that relates to a card, slot, sig group, nothing. does anyone know how to convert the d-channel port number to card, sig group, etc? TIA...

I have a customer interested in using an IPO R8 for 40 softphone users that will be call center agents. Questions= Do i need an IP endpoint license as well as a teleworker license for each softphone to work? Any thoughts on only using softphones in this scenario? At what point is it a good...

Can someone please explain to me how I can mark a call with an account code whie in the call? All I read in KB and in manager help shows account codes as a way to enter info before the call. In the BCM world, calls through a queue could be stamped with an account code so that supervisors could...

what is the code shown for the recording in Auto Attendant? *8101? Thats not my fastball, thats my hurry up and get by you pitch... Satchel Paige

i feel your pain. i haven't found a way around this yet either, so i am interested to find someone with an answer. closest i have some is to make a 2 digit short code with N as the number. So the user can walk up to the phone and type in 601 or 602 where as 60 is the short code for call park...

That was alot of debug and paste for no reason. I don't know why i had so much trouble last week, but yesterday i removed the assisted transfer and replaced it with normal transfer with $KEY in the mailbox tab and it worked. I promise i tried that at least 3 times without sucess, maybe you were...

here is the mod Thats not my fastball, thats my hurry up and get by you pitch... Satchel Paigehttp://www.mediafire.com/?33f83465l03eau6

Kyle, i built my mod to match yours, couldn't import because of version mismatch, and got the same result. aburpt disconnect. AACon, i'll get my mod online and attach Tech support is recommending upgrading to 7.0 28 Thats not my fastball, thats my hurry up and get by you pitch... Satchel Paige

my bad, i forgot to connect to leavemail. how about this? 13/01 14:26:53.799 vmprov5s (1b,5) 5d8,26e0: IClient::DtmfDetect 04DB69A8 '8 (56)' at 640, length 240 - session:00002b85 13/01 14:26:53.799 vmprov5s (09,4) 5d8,26e0: Session: 00002b85 - Executing request to run node AA.Menu*.0...

my guess is there is where the error is, but i'm not sure what i have done to cause it. 13/01 14:20:49.462 vmprov5s (06,5) 5d8, 660: VMClient::Transfer2 04DBC158 DIAL: (session=00002b7f) 13/01 14:20:49.462 vmprov5s (09,4) 5d8, 660: Session: 00002b7f - SetTransfer=(null) Thats not my...

13/01 14:20:39.676 vmprov5s (1b,5) 5d8,1890: IClient::DtmfDetect 04DBC218 '8 (56)' at 680, length 240 - session:00002b7f 13/01 14:20:39.676 vmprov5s (09,4) 5d8,1890: Session: 00002b7f - Executing request to run node AA.Menu*.0, current stack depth is 2 13/01 14:20:39.676 vmprov5s (09,4)...

the debug tool has already been ran and here is a snippet 13/01 12:26:58.628 vmprov5s (09,4) 5d8, f3c: SendUserInfo Iowa RE 13/01 12:26:59.126 vmprov5s (09,4) 5d8,186c: Session: 00002b04 - Configuring for known disconnect tone length of 0s 13/01 12:26:59.126 vmprov5s (09,4) 5d8,186c...

that sir, did not work. any other thoughts? I built the call flow as described in the knowledge base, where they say to use assisted transfer. Thats not my fastball, thats my hurry up and get by you pitch... Satchel Paige

I'm stumped. I have voicemail pro 7.0 (17) with a CCR tree option of 8 that takes callers to a menu allowing you to press 1 for dial by first name and 2 to dial by last name. Once the caller presses 1 (or 2)they are asked to dial by first name (or last for opt 2). The caller can dial the users...

im not using ezquote. the is tool i'm using is the order management tool on Avaya's website. we use it to share quotes between our offices and with our CAM. thanks amriddle. Thats not my fastball, thats my hurry up and get by you pitch... Satchel Paige

I'm not sure i understand fully, but here's my best shot at answering this. If you want an easy way to toggle the incoming calls to a cell phone, how about creating a user that is unconditionaly forwarded to the cell phone and have a user foward the phone that rings on incoming call to that...

Can a Trunk Analog 4 UNI daughter card be added to a TCM-8 Digital base card? If so, any thoughts on why the Avaya configurator wants me to configure a combo card instead of the analog daughter? I have simple office config of 7 T series phones and 3 incoming CO lines. TIA Thats not my...