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Hello, Thanks for all your help, that has solved my issue.

That is not a dum question as you say. I'm not a NorStar phone tech, I'm a Network Admin that was told to manage the phone system as well. Everything I have learn was from this site, or just by looking around on the system. So I'm not sure what you mean program the tele number to be called...

I have tried that, when I press 7, or any numbers when the voicemail is playing, it does nothing.

Hello, I need some help on OutDial, I have setup a CCR which when the AA picks up, I can press #1 and it will call the external number, but I do not what to change the AA recording. I have three users that moved out of this office, and they get a lot of calls from important clients, we do not...

I set 9598 to my set, and call from my cell phone, it rang to my desk with problems. Before we had a few POTS line in, and just a T1 in. We swap out the T1 for the VOIP T1/PRI. Before the VOIP was installed everything was working fine, no issues dialing any ext and so forth. Thanks again,

I would hope they would use the same software verison as our other site. We have the same equipment setup there as we have here (both for Verizon and our equipment), but they have a CP 150 with software 3.1 on it, instead of 2 as we have. They have no issues. I'm able to call any number from...

To add on, I just tested again from the anolog phone to another number that is going directly to someone's desk phone in the office and that got through. Since that by-passed the CP it looks like to be CP issue? Just a little more info, we have 22 numbers coming from Verizon, 9 of those are...

I will work on that, (I have a call into our vedor) I have read around on tek-tips and looks like it might be a DTMF problem? If I read correctly there was a patch A7 that was to fix an issue with DTMF. Also just was told that people try to call in via a analog phone line to our main number and...

The software on my CP is: 02.10.06.00

Hello, I have a strange problem with our Call Pilot 150. We just setup new Verizon VOIP PRI T1 to our system. When I dail on main number I do get our auto attendant, and I can dial ext like 243, but when I try to dial 284, I get it is an invalid ext, which I know it is not. If I dial one of our...

Nope, nothing in those, the weird thing is I can go into the host file, create a entry like Intranet, give it the IP address of Share Point and it will connect to the website fine by that name, but I can't use the name that it should be using to connect. I know it has to do with that computer as...

Hello, I am not sure if this is the right forum for this question or not but here it is. I have a Window XP Pro SP2 computer that when it tries to access our SharePoint website (Intranet) it gives this error: The Local Security Authority cannot be contacted. (This is with Show friendly HTTP...

Hello, My question is will anything be effected if I move computers out of the computer container and into OU. I want to setup WSUS via GPO. I heard in ADS 2000 that moving computer out of the default container cause some wizards not to work right. Thanks,

Hello, We are using SWCA on a NorStar MISC 6.0 and I notice that one of the SWCA says Call in use, which is normal, but the thing that is not normal that it has been on like that all night. I notice last night it was on and thought nothing of it, but today I see it is still in use which is not...

So I'm an idiot here, I figure out what I was doing wrong. I had set my dest code as: 93 absorbLenght: 1, Normal: 002. Rte 002 is using Pool C. Well since I do not make international calls, I forgot we need to dial 011 than the international number. So I setup the dest code as 90 absorbLenght...

Sorry, I was dialing the number incorrectly, I did not have the full number. So to dial the number I have to dial 9 011 31 35 62 57 2xx. So I think my dest code is wrong

The NL number is 3103562xxx so it is 10 digits. Thanks,

Sorry, I think I missed wrote something, I use dest codes to call Long Distance over the T1 and that works. I use dest codes to route calls over the POTS lines when a users dials a locall number.

Not to sure what you mean by dial out without using routing. The T1 is setup as well to be used for any long distance calls and that works correctly, if I call locally it goes over the POTS lines as it should.

Hello, We have a T1 and POTS lines in our Norstar 6.0 MICS system. I have programmed the Dest codes for our office in NL. It is setup as 93 absorbLenght: 1, Normal: 002. Rte 002 is using Pool C which is the pool are T1 is using. I dial our number 931035...etc, I check which line it is using...