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Agent Desktop Display - Web Client
Do you know if Agent Desktop Display will show the statistics for a skillset that an agent is in the "Standby" mode?- ase01mr
- Thread
- Replies: 0
- Forum: Nortel: Symposium call center solutions
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RTD pop-up when threshold exceeds
You can't have a Real Time Display pop to the front, but you can do it if you load Agent Desktop Display software. this is normally intended for the agents. Thanks,- ase01mr
- Post #2
- Forum: Nortel: Symposium call center solutions
