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Evaluator - Show all un-evaluated calls?
Fingerman, 500 is the default amount that the system will allow you to see at once. Please email me and I will explain more.- stickypete
- Post #3
- Forum: NICE Systems solutions
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S8700 Agent Login Feature
Is there a way to force agents into a "auto-in" state when they first login? Where can I find info how to activate this? The agents are using Call Master IV's on a Definity s8700. Thanks- stickypete
- Thread
- Replies: 1
- Forum: Avaya: CM/Aura (Definity)
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call center setup
I am trying to find out a way for agents to automatically go to a "auto-in" state when they first login. Is this possible for the Call Master IV's?- stickypete
- Post #4
- Forum: Avaya: CM/Aura (Definity)
