The database I am using is called CustomerFirst, a tech support call tracking database, connecting via ODBC. There are 2 fields that represent the field I would like to display:
RESOLUTION_DESC VARCHAR2(4000)
PBRESOLUTION_DESC CLOB
Here is an explanation from the vendor...
One of the frequently asked questions:
How can I use Memo fields, very long fields or VarChars?
Had this as part of the answer:
If you have a Memo or VarChar, Crystal will only let you display the field on the report. You will not be able to use it in any formula (except with IsNull, see...
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