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  1. wireboy

    Legend - How to Show CO Line in Use

    IF...you had spare c.o. ports and wiring access for changes was easy, ( it is usually not easy in residence work)there may be an unsupported way to give you some partial satisfaction. keep your chakras open
  2. wireboy

    Replaced ETR Board - Internal Loopback Test

    could this possibly indicate trouble with a touch tone receiver, since conference function does use ttrs sometimes? keep your Chakras open
  3. wireboy

    both intercom buttons ring randomly @ ext 10, no trunks in use.

    the symptoms could be caused as budbyrd describes. you have tried ttt's good solution. these symptoms are a fairly common user complaint of older loop trunk systems. does the user's pain warrant a serious solution? 42
  4. wireboy

    Merlin Legend Single Line Phone Line Assignment

    assuming no station to station dialing is required. 42
  5. wireboy

    Merlin Magic 10 digit local calling how?

    is 10 digit local dialing something new to this user? 42
  6. wireboy

    Merlin Legend Forward all incoming calls to cell phone

    it may be advisable to consider any toll fraud risk before allowing all users to be able to forward/transfer trunk to trunk calls. 42
  7. wireboy

    Wall Mounting an MLX phone?

    perhaps, you may try turning the desk base upside down on the wall and using the short [ i forget, 8 or 12 inch ] d8 cord. [ assuming that you're using the 630b.] this choice would cost the user the quick reference card tray, but they may seldom use it anyway. if i remember correctly, this also...
  8. wireboy

    Remote reset or release of trunk port via WinSPM

    BY ALL MEANS! avoid resetting slot one remotely. the result will be to require an immediate site visit to restore your customer's service. 42
  9. wireboy

    Legend Station Busy

    are you sure that you're extending the blue, green and brown control unit pairs? 42
  10. wireboy

    acs partner system 2 extensions will not let you answer calls on hold.

    can a partner station be restricted to incoming call line access only/ 42
  11. wireboy

    Magix down

    a defective power module will produce the same symptoms. the current release number is part of the autobackup file name on the pcmcia card. release four has a couple of nice features added if you go that route. 42
  12. wireboy

    LInes 1 will not work on two different extensionw

    can an administrator restrict outgoing only use per line/per station on a partner key system? 42
  13. wireboy

    Backup file issue

    by any chance, if auto backup to pcm card was in use, you should have two usable restore files. software versions of replacement processors must match the backup file. 42
  14. wireboy

    Partner ACS hung lines

    i suggest that this is a thinking problem. consider the relationship between caller id delay and auto attendant answer/queueing/holding actions. it sounds like the call is winding up on system hold in error. possibly requiring but missing caller id to transfer. proper testing and resolution may...
  15. wireboy

    Merlin Magix R 1.0 trying to dial 911 with an assumed 9

    the recognized Merlin product experts are T3 and Merlin man. i believe Merlin man teaches/taught the product. they will be your best resources for resolving this issue. R1 default: when a user dials 9 they are directed to the internal ars application. the application waits for at least three...
  16. wireboy

    Avaya Magix Operator Positions

    are you possibly skipping/overlooking the last "save" action? before you start, make two new backups. there may have been a practical reason for eight operator positions. of course you should expect a system reboot 42
  17. wireboy

    Conferencing through AVAYA/LEGEND MFM

    ken, there are smarter people here than i. if i remember correctly, conferencing or even transfer function from the port that you are using a conference device on would require a switch hook flash. now think of a switch hook flash to an originally digital port. if i remember, i think you...
  18. wireboy

    Merlin Legend R7 w/PRI E911 mandated regulatory deadline

    network management is a large responsibility. my hat is off to you. i have always been a little leery of taking some shortcuts, knowing that 911/e911, toll restriction and other service levels of control can have unexpected results. i wish you only good results. 42
  19. wireboy

    Merlin Legend R7 w/PRI E911 mandated regulatory deadline

    e911 is a little more involved than your description. i believe e911 function will require an upgrade to a MAGIX release. this also means no atl telephone sets nor atl ports in your configuration.legend r7 provides a 911 ars route, but not e911 information. 42

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