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Cisco ICM and Symposium PG
The link between the Symposium PG and Symposium seems very unstable. At its worst it seems that the MLINK interface drops every 40 seconds. Has anyone seen this type of instability?- 2005mgf
- Thread
- Replies: 1
- Forum: Cisco: Intelligent Contact Management (ICM)
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Event ID 48420
48420 is a DEBUG type event. It means that an event (such as CONNECTED/REROUTE/RESTORED/OFFERED/IVR_COMPLETE) was received for a call which SCCS no longer is aware of. SCCS becomes aware of a call when it receives the Incoming Call notification from the switch. It should maintain a reference...- 2005mgf
- Post #4
- Forum: Nortel: Symposium call center solutions
