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  1. ronCTS

    script error if running One-x portal via tray Icon.

    Having the same issue on a 9.0 to 9.1 service pack 9 Linux application server upgrade.
  2. ronCTS

    Time profiles not working

    Has anyone have problems with the Incoming Call Routes time profile not changing to the night destination. I am running 4.0.7 on a 406V2? Can the time profile be set from 5:00 PM to 7:45 AM and loop over the 12:00 AM? Someone told me that you have to build two different times for it to work...
  3. ronCTS

    OneX on IPOffice

    Avaya has it on their roadmap. They said that it should be released in 2008.
  4. ronCTS

    CCC selecting specific group list to monitor

    You usually make the group with your agents, the highest group number. The reporting will work better that way.
  5. ronCTS

    VM Pro clipping

    We had the same problem with a 2.1 version on a 412. Avaya advised us to changing the power setting to not go on stand by, not use screen saver, or any of the power save options. We also made sure to use 100/H like you have it. There is also a batch file that can be installed to open the...
  6. ronCTS

    PC wallboard

    I have a CCC 5 with Delta Server Version 5.0.14 and the longest call in queue sometimes jumps minutes on the PC Wallboard and then corrects itself. The users have taken Print Sceen shots of it happening. It could happen once or twice a week. This only happened after we upgraded from ccc4 to...
  7. ronCTS

    IP hardphone echo across analog lines

    The phones are digital 4412D+ and4406D+ phones.
  8. ronCTS

    IP hardphone echo across analog lines

    We have also had random echoing on a 403 with digital 4412 and 4406 phones on outgoing call across a PRI. I'm working with tech support on the issue and will post any info if I get any.

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