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Calls Abandoned vs Calls Terminated
Thanks so so much to atascoman and DancingDave. Your responses helped me tremendously!- koochandkai
- Post #4
- Forum: Nortel: Symposium call center solutions
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Calls Abandoned vs Calls Terminated
I'm just getting my feet wet with Symposium -- am trying to use information from some of the canned reports, but have limited documentation and technical support within the organization. I'm hoping someone can help me with the basics.... What is the difference between Calls Terminated and Calls...- koochandkai
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- Replies: 4
- Forum: Nortel: Symposium call center solutions
