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I have a customer that has 8 lines on an ACS R7 that I have assigined calling group 1 to all lines in the system. Everything works right except when some one answers the ringing line or is on a line some one from another phone can pick up the same line. This is a medical office and due to...

I have the partner pc admin setup on a pc and can connect directly via modem and retrieve the system translations, however when I make a change to the programming and try to send it to the internal memory or pc card it fails after 2% can anyone help?

Is it possible to have an AA for night or closed time but have all calls route to a calling group when the office is opened. I have a medical office that has a Partner R7 and I currently have calls routing to a call group all the time. They have a Partner Messaging 7 but only 2 user will have...

I have a customer that has a partner 7.0 and when they are on the phone and someone calls them from another ext it just rings and never notifies them. How can I make this give a busy signal?

The customer is requesting a patch panel and designating which ports they want for voice and which ports they want for data. If I understand you right I need to wire everything to the T568B standard correct. Allen

I am going to be installing a G350 Media Gateway and the customer would like all the ext run back to a Patch Panel in the wiring closet. I have a cat5 patch panel but didn't know how I should punch the wires in (i.e. T568B or USOC standard) for the voice lines. They will be using 2410...